Customer Care - Business Hours

We'll get back to you as soon as possible. During business hours, that's usually within a few hours. Requests outside of business hours may take a little longer (e.g. next business day).

For context, our normal business hours are Mondays to Fridays between 9:00am and 5:00pm Eastern Time (ET). Our holiday calendar can be found here.

We monitor our services for any critical issues that affects the ability for the app to function. For these issues, you can see always see any live updates from within EasyRoutes or you can go to our Status page to see current and past issues: Visit our status page.