How do I attach proof of delivery?

You can attach photos, an e-signature, and an optional note as proof of delivery.

Instructions for:

IOS App

Steps for Attaching a Proof of Delivery:

  1. When viewing a stop scroll down until you reach the Proof of Delivery section.
  2. Tap the delivery proof you would like to attach and follow the steps.
  3. Tap the Save button.

Once your proof uploaded, you will see it displayed on the stop page.

Web View

Steps for Attaching a Proof of Delivery:

  1. When viewing a stop tap on More -> Attach Proof of Delivery.
  2. A modal will pop-up where you can select the type of delivery proof you would like to add.
  3. Make your selection and follow the directions to attach your proof of delivery.
  4. Click the Save button.

Once your proof uploaded, you will see it displayed on the stop page.

If you're running into issues with taking or uploading a photo, you likely need to update your mobile device's permission settings for access to the camera in your browser or in the Shopify App. Review Troubleshooting Steps for Proof of Delivery for more.