Troubleshooting Google Maps

Issue Resolution
I cannot view my order or stop on Google Maps This may be caused by have an address with a partial match on Google Maps.

You may: Edit your route by updating this stop's address or update your Order/Customer Information with a valid address and re-add this to your route by sending the order to your existing route.
I cannot add a stop to a route This may be caused by addresses being located too far from your start/end locations or too far from your stops where EasyRoutes can generate a route that can be completed in a day.

You may need to create an alternative route in your orders page to serve these orders if they show up as a rejected stop in a route.

If you have invalid addresses, you may: Edit your route by updating this stop's address or update your Order/Customer Information with a valid address and re-add this to your route by sending the order to your existing route.
I cannot view directions on Google Maps This may be caused by have an address with a partial match on Google Maps in one of your stops. It's easier to track down this issue on the desktop version of Google Maps. But you may be able to resolve this by editing your route by updating this stop's address or update your Order/Customer Information with a valid address and re-add this to your route by sending the order to your existing route. Once you have valid addresses, your Google Maps directions link will work better.

Alternative, you can get directions to your next stop in your route by selecting the address for the next stop to launch Google Maps.